Returns & Exchanges

At VetMedi, we want you to be completely satisfied with your purchase. If your fashion items don't fit or meet your expectations, you can return or exchange them within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging with all tags attached to ensure they remain in unworn, brand-new condition.

• 3.
  Affix Shipping Label

  Download and print your prepaid return shipping label from the portal and attach it firmly to the outside of your package.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.